Showing posts with label SPFL ticket prices. Show all posts
Showing posts with label SPFL ticket prices. Show all posts

Friday, October 17, 2014

It's all about the money

The BBC's annual Price of Football survey is always guaranteed to generate plenty of chat.

Chat that normally concludes: "The price of football? It's far too expensive."

Which at many clubs it almost certainly is.

The clubs argue that the survey offers no more than a snapshot, a glib spot of attention seeking that ignore the bigger picture.

Hibs, for example, suggested that the headline figure of £405 for an adult season ticket is offset by special deals like £1 offers for children.

(I, like Whitney Houston, believe children are the future. But unless I can borrow one for matchdays, I can't actually benefit from those deals. A lot of people are in the same position. Football's hidden discrimination against the childless is worthy of investigation.)

Is football value for money? Its fiscal beauty is in the eye of the beholder.

How can you even measure value for money? Cost per home win? (So far this season that's £202.50 for me at Easter Road.) Cost per home goal? (So far £67.50).

If you thought about value for money, you probably wouldn't bother going to games.

Supporting a team doesn't work like that.

What the Price of Football survey actually raises is yet another split between clubs and fans.

Clubs operate as businesses. Fans don't - usually - see themselves as consumers.

The more far sighted clubs will try and bridge that gap. But most still use it in the most dastardly way possible to wring every last drop of cash out of supporters. You'll pay for your loyalty, they'll make sure of it.

And fans tend to let them get on with it if the team is performing. It's the rank rotten football of the last few seasons that has left many fans drifting away from Easter Road, not the cost of watching it.

Maybe fans do have a tipping point though. Just last Saturday a revived Scotland were under supported against Georgia at Ibrox.

You might have put money on the befuddled SFA being the organisation that finally pushed its fans too far.

Because that's the one power fans have: to not turn up.

Unfortunately for many people that option is actually worse than going and paying inflated prices.

It's "our" team. And what else would we do on a Saturday afternoon anyway?

So we let the clubs get away with it.

And so it goes on. Until next year. When the BBC Price of Football 2015 will reveal exactly the same thing again.

The pies have it


One thing that is in my control - a boycott of the catering kiosks at Easter Road.

I give them chance after chance.

Last Saturday I bought a pie. Here are the results of my exclusive survey:

Queuing time: 16 minutes
Cost: £2.30
Taste: 0/10
Enjoyment time: 0 seconds

Never again. And this time I really mean it.

Thursday, April 03, 2014

Just the ticket?

"All the lads really felt for the fans at the end of Saturday’s game, with most of them facing something like a six-hour drive home. Hopefully this will help them with the cost of travelling to our next away game at Fulham."
Norwich captain Russell Martin announcing that the players would refund the ticket costs of all 899 fans who made the lengthy trip to see their side lose 3-0 at Swansea.

A nice gesture from the Norwich squad.

I've tried to avoid the usual social media pessimism that it might have unleashed - and I'll concede that a club with Norwich's away record might consider any grand gesture worthwhile to keep the fans on side for the crucial home games to come.

But still.

It's not often you see anyone in football actually do something - however small - to address the sheer cost of being a football fan.

Last month Hibs told me and everyone else on their ticketing database that season ticket prices were being frozen.

Frozen but beginning to thaw out - last year a season ticket plus a cup top up cost me £405. This year it will cost £430 or £455 depending on when I buy.

"Frozen" is either a lie or a touch of badly transparent marketing gobbledegook.

Either way season ticket for me (an adult) and my dad (a senior) will come to £630 with cup top ups piling on an additional £40 or £80.

Hibs released these prices with chat of a top six finish hanging in the air. Since then they've lost five games, conceded 13 goals, scored five, secured a single point and dragged themselves into a battle to avoid the play-off spot.

So they've actually increased prices without guaranteeing that I won't be watching them in a lower division.

The tyranny of habit means I'd follow Rod Petrie to Lidl. But I'd object to paying Waitrose prices when I got there.

Later this month I'll be visiting St James' Park and Old Trafford for league games that can reasonably be described as bog standard.

Two adults and a senior going to Newcastle and two adults going to Manchester United rack up a fairly sizable bill.

I'm lucky enough to be able to afford it and unlucky enough to be stupid enough to pay it.

But being daft and able to squander my cash doesn't make football's treatment of supporters right.

Cheaper options are available. Lower division games with lower admission prices cry out for bigger attendances.

But if your lifetime allegiance lies elsewhere then it's a difficult bond to break.

The risk for club is that prices do break those bonds - and once broken they're exceedingly hard to rebuild.

While they remain, however, emotional attachments make football an easier product to sell.

There are variables. Kick off times, lifestyle changes, the success of your club and, for the aesthetes among us, the style of football among them.

Sorting out your team on the pitch might be difficult but I've felt for a while that coming up with a ticketing structure that does more than take the piss out of loyalty should be possible.

So far I've been disappointed.

Maybe the traditional season ticket model is actually outdated, an income stream that depends on blind faith that has no place in a game that embraces ever changing kick off times and ignores how lifestyles have changes over the last 50 years.

Thankfully brains more potent than mine are being applied to the problem.

Including two MBA students at the University of Strathclyde who are researching the attractive - but in Scotland unproved - issue of dynamic pricing:

  1. Do current football ticket pricing methods meet the needs of fans (in terms of value and ticket options) and clubs (in terms of revenue and ensuring a stable and loyal fan base)?
  2. How effective can dynamic pricing be for UK football matches (individual matches) when there is a "floor" set by the "season ticket average cost per game" beneath which you cannot drop prices without the risk of affecting season ticket sales (primary source of ticket income)?
  3. What could the impact of dynamic pricing be on supporter (customer) relations/goodwill?

They want to find out if dynamic pricing might be the answer to some of football's pricing issues.

And they want help.

They've set up an online survey to allow football fans to inform their research:

Complete the survey

The idea that Scottish football's business model has long since gone to the dogs is nothing new. But maybe, with the right people asking the right questions, we might just be closer to a solution than we think.